What they do
Visitor Information Centre, 170 Bridge Street
Walk-in desk in the log house across from Town Hall: guides, maps, walking tour brochures, a gift shop of local products and staff who build an itinerary with you.
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Carleton Place Tourism
Visit Carleton Place · Carleton Place Visitor Information Centre · Carleton Place Visitor and Information Centre · Roy Brown Museum & Information Centre · Туризм Карлтон-Плейс
Carleton Place Tourism · Town tourism office
Ottawa's favourite small town getaway — their own words on Instagram.
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About
Carleton Place Tourism is the visitor-facing arm of the Town of Carleton Place. It publishes visit.carletonplace.ca — the town's guide to what to see, where to eat, where to sleep and what is on — and the site carries the Town of Carleton Place copyright at the foot of every page. Ontario's Highlands Tourism Organization describes the effort as a team job between the Town, the Carleton Place & District Chamber of Commerce and other tourism stakeholders.
The office keeps a walk-in Information Centre at 170 Bridge Street, in the log house across from the Town Hall. The building is a restoration of the first homestead in town and does triple duty: museum, visitor information centre and home of the District Chamber of Commerce. Inside are the Captain A. Roy Brown exhibit, free visitor guides and maps, self-guided walking tour brochures, a gift shop of local products and a public restroom. Staff will put an itinerary together on the spot.
Some of what the centre lends is unusual for a tourist office. Visitors can rent a bike, rent a mega-sized chess set, rent snowshoes or borrow a fishing pole. Parking behind the building, in the Town's municipal lot, is free for four hours.
In 2022–2023 the town built its first tourism-specific strategy, a three-year Destination Development Action Plan, through the Regional Tourism Relief Fund programme run by Ontario's Highlands Tourism Organization. The plan works across six areas: partnerships and collaboration, data collection and infrastructure, growing local pride, tourism product and experience development, marketing and communications, and resources and funding. Ontario's Highlands reports that visits to the Information Centre have more than tripled since 2020, rising over 33 per cent between 2023 and 2024. The homepage carries the town's own line about being voted 2024 Best Small Town in the Ottawa area.
Carleton Place calls itself a Town of Fests, and its calendar runs the year round: EarthFest in May, Bridge St. SummerFest in July, PumpkinFest over three days in October, WinterFest in November. The Ukrainian festival sits on that same calendar — the 2024 edition on 22 September, and UAFest 2026 on 13 September at Riverside Park, listed with free admission, live music and dance, a craft market and the North American premiere of the Rushnyk of Unity.
Information Centre, 170 Bridge Street
Town of Carleton Place with the District Chamber
Bike, mega-chess and snowshoe rentals; a fishing pole to borrow
Carleton Place Tourism
What they do
Visitor information and destination promotion, including a downtown Visitor Information Centre housed in the historic Moore House log building.
What they do
Captain A. Roy Brown exhibit
The museum half of the same building, on the Carleton Place-born First World War pilot credited with bringing down the Red Baron.
What they do
Gear to borrow and rent
Bike rentals, mega-sized chess, snowshoes and a fishing pole to borrow, all from the Information Centre desk.
What they do
Events calendar on visit.carletonplace.ca
The town's public listing of what is on, from the Saturday farmers market to UAFest at Riverside Park.
What they do
Town of Fests
The year's four town festivals gathered on one page: EarthFest in May, Bridge St. SummerFest in July, PumpkinFest in October, WinterFest in November.
What they do
Destination Development Action Plan
A three-year strategy across six areas — partnerships, data and infrastructure, local pride, product and experience, marketing, and funding.
What they do
Carleton Place Information Guide 2026
The town's annual visitor guide, published online and linked from their Linktree.
Open to
Visitor questions in person at 170 Bridge Street or by phoneItineraries put together on the spot by Information Centre staffLocal residents and business owners passing the visitor site on to their guestsRelocation and start-up queries, fielded with the Town, the BIA and the District Chamber
Carleton Place Tourism
Photos
Carleton Place Tourism
Where to find them
Carleton Place sits in Lanark County in eastern Ontario, next door to the City of Ottawa, on the Mississippi River — their own page places the town at the nexus of river and lake. Their How to Get Here page puts downtown at a 45-minute drive from downtown Ottawa, just off Highway 7 and on Highway 15; their Plan Your Visit page says the Trans Canada Trail and the Ottawa Valley Recreational Trail connect directly to town for cyclists, hikers, ATVers and snowmobilers. The tourism office works from the Information Centre at 170 Bridge Street, in the heritage downtown.
Riverside Park, where UAFest is held, is at the west end of John Street, running along the Mississippi River, with a beach, a splash pad, a boat launch, picnic tables and two play structures. Their own page names it as the home of Canada Day, regattas, the Dragon Boat Festival and Movies in the Park.
UAFest participation
Their story and UAFest
22
2022
The town's first tourism strategy — a three-year Destination Development Action Plan — is built in 2022–2023 through Ontario's Highlands Regional Tourism Relief Fund programme.
24
2024
Voted Best Small Town in the Ottawa area, the line the tourism homepage still carries.
24
2024
22 September — the Ukrainian Festival at Riverside Park appears on the town's tourism events calendar.
24
2024
Information Centre traffic rises over 33 per cent from 2023, and has more than tripled since 2020.
26
2026
13 September — UAFest listed on the tourism calendar at Riverside Park, free admission; the day runs noon to 6 p.m.
26
2026
The Carleton Place Information Guide 2026 is published and linked from their Linktree.
Carleton Place Tourism
Questions & answers
Where is the Carleton Place visitor information centre, and when is it open?
At 170 Bridge Street, in the log house across from the Town Hall. The tourism site lists Monday to Friday 9:00 a.m. to 5:00 p.m. and Saturday 10:00 a.m. to 4:00 p.m.; the Sunday 10:00 a.m. to 4:00 p.m. slot is marked closed for the fall season. The phone number on their contact page is 613-257-1976. Check their page before travelling, since seasonal hours change.
What can I get at the Information Centre?
Their contact page lists free visitor guides and maps, the Captain A. Roy Brown exhibit, a self-guided walking tour brochure, itineraries made up by staff, a gift shop with local products, bike rentals, mega-sized chess rentals, snowshoe rentals, a fishing pole to borrow and a public restroom.
Is there parking downtown?
Yes. Their contact page says you can park behind the Information Centre in the Town's municipal lot for free, with a four-hour limit, and the museum page notes bicycle racks out front.
How far is Carleton Place from Ottawa?
Their How to Get Here page puts downtown Carleton Place at a 45-minute drive from downtown Ottawa, just off Highway 7 and on Highway 15. The Ottawa Business Journal put it at about 30 minutes from Ottawa's west end.
Does the town's tourism calendar list the Ukrainian festival?
Yes. The 2024 Ukrainian Festival is on it for 22 September at Riverside Park, and UAFest 2026 is listed for 13 September at Riverside Park, 137 John Street, free admission — with Ukrainian food, live music and dance, a craft market, a children's zone and the North American premiere of the Rushnyk of Unity. The day runs noon to 6 p.m.
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